These terms govern use of the Heroa managed runtime and any commercial subscription. The self-host BYOC agent is separately licensed under Apache 2.0 (core); these terms govern the managed services we operate.
Service means the Heroa managed runtime platform, including the task scheduler, container execution layer, persistent state store, vault, observability console, and developer dashboard. BYOC Agent means the Heroa agent binary deployed into Customer's own cloud account under a BYOC arrangement; its core is separately licensed Apache 2.0. Customer means the entity that has accepted these terms. Workspace means an isolated set of templates, tasks, secrets, and logs within the Service. Task means one container execution from dispatch to completion or failure.
Subject to these terms and the applicable order form, Good Ventures Lab Inc. grants Customer a non-exclusive, non-transferable, worldwide right to use the Service during the term. The BYOC Agent binary and R1 framework are separately licensed (Apache 2.0) and are not governed by these terms.
Customer agrees not to use the Service to: facilitate illegal activity; attempt container escapes or cross-workspace data access; circumvent network egress controls; forge audit records; launch denial-of-service attacks against the Service or third-party hosts; or run workloads that violate export control laws in the Customer's or Good Ventures Lab Inc.'s jurisdictions.
Templates published to the public marketplace must not contain deceptive or harmful workloads. Good Ventures Lab Inc. may review and remove public templates that violate this standard without notice.
Fees are stated in the order form or on the pricing page. The managed platform bills a base subscription plus per-execution-minute overage above the included monthly allowance, itemized on every invoice. Disputed invoices: notify within 30 days of invoice date. Late payment: 1.5% per month or the maximum allowed by law, whichever is lower.
The agreement runs for the term in the order form with automatic renewal unless either party gives 30 days' written notice. Either party may terminate for material breach uncured 30 days after written notice. On termination, Customer's task logs, vault secret names, and account metadata are exportable for 60 days, after which they are deleted (except where retention is required by law).
Each party will protect the other's confidential information with the same care it uses for its own confidential information of like sensitivity, and not less than reasonable care. Confidentiality survives termination for three years.
Good Ventures Lab Inc. warrants that the Service will materially conform to the published documentation during the term. The Service is otherwise provided "as is." We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where prohibited by law.
Except for breach of confidentiality, indemnity obligations, willful misconduct, or fraud, neither party is liable for indirect, incidental, consequential, or punitive damages. Each party's aggregate liability is capped at the fees paid by Customer in the 12 months preceding the event.
Good Ventures Lab Inc. will defend Customer against third-party IP claims arising from Customer's authorized use of the Service. Customer will defend us against claims arising from Customer's misuse, violation of acceptable-use policy, or violation of law, including liability arising from workloads Customer runs on the platform.
These terms are governed by the laws of British Columbia, Canada. Disputes are resolved in the courts of British Columbia. Customers outside Canada may receive jurisdiction-specific addenda where required by law.
Material changes are announced on the changelog and emailed to billing contacts at least 30 days in advance. Continued use after the effective date constitutes acceptance.
Questions: [email protected].
Last updated 2026-04-26.